Privacy Policy

WHO WE ARE

Orca Tactical is a well-known, popular supplier of high quality Tactical, First Aid, and Military Gear in the Pacific Northwest that has expanded its product reach globally through various online channels. 

WHAT INFORMATION DO WE COLLECT?

The information we learn from customers helps us personalize and continually improve your shopping experience at OrcaTacticalGear.com. Any personal information you provide to us is maintained on secure servers and our internal systems. It is always your choice whether or not to provide personal information. Any information you provide will be treated with care, and subject to this Policy will not be used or disclosed in ways to which you have not consented.

INFORMATION YOU PROVIDE

During your use of OrcaTacticalGear.com, such as by setting up a Consumer Profile and signing into your account, you may be asked to voluntarily provide personal information (such as your name, e-mail address, postal address, telephone number, etc.) for the purpose of facilitating communications with you or facilitating your use of OrcaTacticalGear.com, including placing an order, etc. If you choose not to provide certain requested personal information, you may not be able to register a Consumer Profile and may not be able to use certain features of the website.

E-MAIL FROM ORCA TACTICAL

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mails from OrcaTacticalGeart.com if your computer supports such capabilities. If you do not wish to receive additional e-mail from Orca Tactical, please send an email to our Customer Support and they will remove your ability to receive e-mails from us.

HOW WE USE YOUR INFORMATION

We use the information that we collect about you to:

  • Process and fulfill your orders
  • Manage your Account
  • Administer the Website
  • Monitor customer online traffic patterns and site usage to help us develop and improve the design and usability of the site
  • Protect the security or integrity of our website and our business
  • Notify you about enhancement to our services, such as recent updates to the Website, new services and special offers that may be of interest

WHAT ABOUT COOKIES?

OrcaTacticalGear.com uses “cookies”, a technology that stores a small amount of information on a website user’s computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of Rothco.com. For example, the information provided through cookies is used to recognize you as a previous user (so you do not have to enter your personal information every time), offer personalized web page content and information for your use and otherwise facilitate your website experience. Cookie data may be used for purposes including delivering to you banner advertisements and other advertising tailored to your interests when you visit certain websites and selecting offers and products to display to you when you visit our website. You may also wish to decline cookies generally if your browser permits, but doing so may affect your use of the website.

DO WE SHARE THE INFORMATION WE RECEIVE?

We take your privacy very seriously and do not sell or rent your personal information to other marketers. We share customer information only as described below.

DISCLOSURE TO AUTHORIZING PERSONS

If you use the website on behalf of another person or organization (such as your employer), Orca Tactical may provide your personal information to that authorizing person or organization. Orca Tactical has no control over the use of your personal information by the authorizing person or organization, and that use is not subject to this Policy. If you do not wish your personal information to be disclosed to the person or organization on whose behalf you use the website, you should not use the Website.

DISCLOSURE IN BUSINESS TRANSFERS

At any time, Orca Tactical may become involved in the sale or transfer of some or all of its business. As part of that sale or transfer, Orca Tactical may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy. Orca Tactical has no liability for the acquiring organization’s use and disclosure of your personal information. If at any time you do not wish Orca Tactical to disclose your personal information as part of the sale or transfer of some or all of its business, please send your request to support@OrcaTacticalGear.com.

LAW ENFORCEMENT AND LEGAL DISCLOSURE

Orca Tactical may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Orca Tactical has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person, or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Orca Tactical has no control over, or liability for, those persons’ use and disclosure of your personal information, and that use and disclosure is not subject to this Policy.

WITH YOUR CONSENT

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

HOW SECURE IS MY PERSONAL INFORMATION?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input online. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”. You can help us by also taking precautions to protect your personal data when you are using the Internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

WHAT OPTIONS DO I HAVE?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such OrcaTacticalGear.com features as My Account, Placing Orders, and Suggested Products.

You can add or update certain information on pages, such as those referenced in the My Account section, simply by logging in with your e-mail address and password. If you do not want to receive e-mail or other mail from us, please email our Customer Support and we will remove you from receiving emails from Orca Tactical.

CHILDREN’S POLICY

Orca Tactical is very concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. If we discover that a visitor under the age of 13 has registered without parental consent, we will delete his or her registration information from our files as soon as possible.

POLICY UPDATE

We keep our Privacy Policy under regular review and we will place any updates in this webpage. This Privacy Policy was last updated on September 14, 2016

YOUR FEEDBACK

If you have any comments or questions about this Policy or your personal information, please send your comments by e-mail to support@OrcaTacticalGear.com.